Welcome to the online store of Cravequestgf. This Agreement outlines the rights and responsibilities of our users and governs your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions, including all policies referenced herein. Please read this document carefully, as it contains important information regarding your legal rights, privacy, and obligations when purchasing products from us. This Agreement is designed in accordance with all applicable laws and regulations of the region and reflects our commitment to providing transparent and comprehensive information to our users.
Our aim is to ensure complete clarity in transactional operations, data protection, and the terms under which our site operates. We have structured this Agreement into several sections for your ease of reference, including definitions, delivery and payment policies, product return conditions, data security and privacy practices, and our use of cookies. Each section explains in detail how we respect your rights and how we comply with current legal requirements concerning personal information.
In this Agreement, the following terms have the corresponding meanings:
You represent and warrant that you are at least 18 years of age or have reached the age of majority in your jurisdiction. By using our website and services, you confirm that you have read, understood, and accepted all the terms and conditions set forth in this Agreement. If you do not agree with any provision contained herein, you are prohibited from accessing or using any part of our services.
This section governs the terms under which products are delivered and payments are processed for orders placed on our website.
We offer delivery services in several ways to cater to our customers' needs. Our primary shipping partners include well-known courier services popular in the region such as Aramex and Emirates Post. The estimated minimum shipping fee starts at 5.00 units of the local currency. Shipping fees may vary according to the destination, weight, product dimensions, and special handling requirements. Detailed shipping charges will be provided at the time of checkout.
For payments, we accept major credit/debit cards, secure online payment platforms, and in some cases, cash on delivery. All transactions are processed via industry-standard encryption methodologies to ensure the protection of your financial data. In cases where cash on delivery is selected, please ensure that the exact amount is available as our delivery agents may not have change. Payment must be completed in full before the products can be dispatched from the fulfillment centers.
It is your responsibility to ensure that the delivery information provided is accurate at the time of placing your order. Any delay or misdelivery resulting from inaccurate or incomplete information is not the liability of Cravequestgf. In addition, we reserve the right to cancel or postpone orders if there is any discrepancy or failure in processing payments.
Our return policy is designed to safeguard the rights of consumers while ensuring quality standards for products delivered by Cravequestgf. We offer a return period that complies with the prevailing legal requirements in the region. Customers have up to 14 calendar days from the date of delivery to submit a return request.
Before initiating a return, please ensure that the product meets the following conditions:
If the returned product meets the necessary conditions, we offer either a full refund or an exchange, depending on your preference and our available stock. Refunds are processed using the same method used for the original payment. Once received, the returned item will be inspected, and refunds will be initiated within 5-7 business days if the criteria are met.
Any products returned after the 14-day period or that do not meet the stipulated return conditions will not be eligible for a refund. We reserve the right to refuse any returns that are deemed to violate the conditions set forth in this policy.
At Cravequestgf, the privacy and security of our users’ personal data are of utmost importance. We retain all personal information you provide with a commitment to protect it using current secure technologies. This section outlines the types of data we collect, how we use it, the measures taken to safeguard it, and your rights regarding your personal information.
Information collected may include, but is not limited to, personal identifiers, contact information, and payment details. Data collection is done only after obtaining your consent, either explicitly or implicitly, during the course of your interactions with our website. We encrypt sensitive data both during transmission and while stored on our servers.
Our data retention period is guided by operational needs and legal obligations. Unless otherwise specified, personal data will be retained only as long as it is necessary to fulfill the purpose for which it was collected or as required by law. You have the right to request access to, correction, or deletion of your personal data by contacting us through the appropriate customer service channels. All deletion requests are processed within a reasonable timeframe and in accordance with applicable legislation.
In accordance with current data protection regulations applicable within the region, we implement strict procedures and administrative controls to restrict unauthorized third-party access to your data. Our employees, contractors, and any third parties with authorized access are bound by confidentiality agreements and are trained regularly in data protection best practices.
Furthermore, we use modern cybersecurity measures such as advanced firewalls, malware protection, and secure payment gateways to prevent data breaches, unauthorized access, or data misuse. Regular assessments of our security protocols ensure that our users’ data remains protected at all times.
In using our website, you agree to refrain from any unauthorized activities or actions that may compromise the security, functionality, or reputation of our platform. This includes, but is not limited to, the distribution of harmful software, attempting unauthorized access to areas of the website, or engaging in fraudulent activity. You also agree to provide accurate and up-to-date information during registration and checkout processes to facilitate secure transactions.
Any breach of these obligations may result in immediate suspension or termination of your account, and you may be held liable for any damages incurred by Cravequestgf as a consequence of your actions. We reserve the right to cooperate fully with law enforcement authorities should any incident involving unlawful behavior or breach of this Agreement arise.
To the fullest extent permitted by applicable law, Cravequestgf and its affiliates, officers, employees, or agents shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the products purchased therein. This includes damages resulting from delays in delivery, data breaches, system interruptions, or any form of loss incurred due to technical failures.
You agree to indemnify, defend, and hold harmless Cravequestgf from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your breach of this Agreement or your use of the website. This clause shall survive the termination of this Agreement.
Cravequestgf reserves the right to modify or update this Agreement at any time without prior notice. Any such modifications will become effective immediately upon their posting on our website. Continued use of our site following any changes constitutes your acceptance of those amendments, so please review this page periodically to remain informed of updates. The updated version of this Agreement will include the revision date denoted by the macro 2025-02-24.
This Agreement is governed by and construed in accordance with the laws applicable within the region. Any disputes arising out of or in connection with this Agreement or your use of our services shall be resolved through friendly consultations wherever possible. If a resolution cannot be reached, disputes will be submitted to the competent courts of the region.
We encourage you to contact our customer service should any issues or discrepancies arise in relation to these terms so that mutually acceptable solutions can be identified.
This Agreement and the policies incorporated herein constitute the entire understanding between you and Cravequestgf regarding your use of our website and services. No waiver or modification of any provision of this Agreement shall be binding unless in writing and duly signed by an authorized representative of Cravequestgf.
We appreciate your trust in using our services, and we remain committed to transparency, data privacy, and excellence in customer service. Should you require further clarification regarding any of the points set forth in this Agreement, please consult our complete policies or contact our support team through the proper channels provided on the website.
Thank you for choosing Cravequestgf, and we look forward to providing you with a secure, reliable, and user-friendly shopping experience.
